Frequently Asked Questions

We strive to dispatch your order within 48 hours. Please note that all items are handmade and as such, we do occasionally take a few days longer to ship your beautiful handmade product. Once shipped, expect delivery in 3-5 business days.

Check your email for tracking info upon shipment. You can also sign in to your account for order details. A notification shall be sent through email and you also can reach out to our Customer Support on support@americaandbeyond.com

Some of our stocks are available in the US, while others are shipped from India. All our beautiful items are handmade in India from a group of talented A & B artisans. Enjoy fast and FREE shipping on orders over $100.

All orders above $100 ship for free. Sales tax may apply based on your location. You'll see all charges during checkout.

Contact support@americaandbeyond.com for options to ensure your package arrives promptly.

We'll help! Email us at support@americaandbeyond.com, and we'll assist you in finding your missing order. Rest assured, we'll ensure its delivery.

Please reach out to support@americaandbeyond.com and we shall help with this.

Yes we do. We ship to most countries throughout the world.

Rarely, orders outside of the USA may be subject to Customs and Duty charges. Any such charges are the responsibly of the customer, America & Beyond does not pay these fees. It is likely that such charges will be due prior to delivery, please ensure you pay any charges owed to receive your order.*Shipping rates may apply for certain remote regions throughout the world.

Please reach out to support@americaandbeyond.com and we shall help with this.

We are happy to help you cancel your order within 24 hours of the order. However, we do reserve the right to deny cancellation if the order has already shipped. Please contact us as soon as possible if you’d like to cancel your order.

If you are not satisfied with your purchase,return it to usfor an exchange or refund, subject to the terms below:

All items must be unused, undamaged, with original tags attached. Please place back in original packaging to return. Ensure garments are folded and bags are packed flat or in original form. Returns must be sent back to A & B within 30 days of the receipt of your purchase. Returns outside of this window will not be accepted.

Returns which conform to our policies will be eligible for a refund to the original method of payment, a store credit, or an exchange.

Our apologies, there are no refunds on gift cards.

Clearance, Final Sale items and Personalized letters are not eligible for exchanges or returns.

To start a return or exchange pleaseclick hereand place your return request. Use either your Order number or your email to access your recent order(s) and place the request.

Kindly email support@americaandbeyond.com with your Order number and full details of the product for assistance.

Once we receive your return, we process it within 5-7 business days. Keep in mind that some carriers may take longer to deliver returns. As soon as your return is processed, we issue the refund. However, please allow 3-5 business days for your financial institution to reflect the credit.

Our friendly team is available Monday to Friday, 8 am - 5 pm EST. Shoot us an email or give us a call, and we'll respond within 24 business hours.

We accept all major credit cards, Paypal and other leading after pay services.

Please kindly refer to our size chart. If you think you’re between sizes, we recommend you size down. Don’t forget, we offer free exchanges for easy, fast, and hassle free changes in size! If you have any further doubts, our customer service team has expert advice in the sizing of each individual garment, reach out for help today!

Yes, we do. You can always place a note while placing the order and also send an email to support@americaandbeyond.com, and we shall accommodate the request for gift wrapping or including a personalized message with your order.

Privacy Policy

While we are sold in boutiques and stores around the world including prestigious resorts such as Sandals and Ritz Carlton and luxurious department stores such as Bloomingdales and Nordstrom, all of these lovely stores only carry a selection of our products. In order to shop our entire collection, you’ll need to shop our website.

Yes we do offer discounts and promotions at regular intervals. You can subscribe to our SMS and email which keeps you notified about these.

Dimensions for bags are listed on each product page. For garments, refer to our size charts or reach out to support for specific help.

Our bags are perfect for any occasion. Snag a tote for work, the beach, travel or just a day out. Grab a clutch for a special occasion, the hand beaded details will steal the show!

All our bags are handmade with Beads and Sequins hence we only recommend simple cleaning with a cloth. Please avoid washing the bag.

Our Dresses are and bags are suitable for all occasions.

While occasionally two discounts work together, please note that all clearance-priced items will not be eligible for any additional discounts. If you have any doubts, reach out to support, and we’ll be happy to answer any further questions.

Created using an age old embellishing technique which requires extremely delicate and difficult handwork, A & B is one of the only companies in the world whose artisans use this technique. Shopping with A & B helps to preserve this technique which, if lost, will sadly never be retaught and all such products will be made with inferior quality using machines.

Fair Trade is a special certification that ensures that a company pays extra for every item made in a factory. This extra money is put into a pool and given to the workers. They vote on how to spend the money. This is only an option when you don’t own your own facilities. At A&B, we own our own facilities and as such, we are able to do WAY MORE than just practice a Fair Trade money pool. We pay our workers fair wages, we provide many benefits including health care and maternity leave, we even offer higher education scholarships for the children of our employees. Bottom line, our employees are like family to us and we make sure we enrich their lives like they enrich ours with their skills, talent, and enthusiasm.

We strive to constantly improve our sustainable practices at A&B. We work to reduce our carbon footprint by upcycling, harvesting rainwater, and eliminating harsh chemicals from our production practices. We also work to use only sustainable materials such as jute and wool rather than cotton and polyester.

Yes, fabrics are hand loomed, bags and garments are hand stitched, and all embellishments are done by hand.

Absolutely! We ensure our products are made by artisans who are paid fair wages, given full benefits, and work in safe and happy environments. We use sustainable manufacturing processes and recycle and up-cycle as much as possible. Every year, we put in place more eco conscious practices so we are constantly improving.

Our artisans are paid fair wages, given full benefits, and work in safe and happy environments. We also offer lots of great support to the families of our artisans including scholarships for education, meal outreach programs, and health care to all family members of A & B employees.

Our artisans receive excellent wages, far above the average payment for employees in similar jobs. We want to ensure they live comfortable happy lives as they enrich our lives with their amazing talents!

Absolutely! Full benefits including health care, higher education scholarships, daily lunches, and more are provided to each and every artisan.

Absolutely! Our artisans work in air conditioned, well lit facilities with tons of natural light and windows. They are also given the opportunity to work from home if they choose.

From eco-conscious production practices including harvesting of rain water, filtration of used water, and production of fabrics using minimal processing all the way through up-cycling of all scrap material, we work to ensure our products are both beautiful and sustainable.

Absolutely! We do not work with any manufacturers of materials who do not comply with the highest standards of eco-conscious production.

Absolutely. We give back to women in need, support foundations which encourage higher education, and currently offer our own scholarship program for higher education. We also built and continue to support a hospital devoted to researching and treating childhood cancers.

Created using an age old embellishing technique which requires extremely delicate and difficult handwork, A & B is one of the only companies in the world whose artisans use this technique. Shopping with A & B helps to preserve this technique which, if lost, will sadly never be retaught and all such products will be made with inferior quality us