Embellished Shopper Tote Lama

Free International shipping on all orders above $50*

Shipping

• Free shipping on all orders above $50* (unless we are running a limited time promotion)
• Non-Personalized products are dispatched in 1-3 business days.
• Personalized products are dispatched in 3-5 business days.
• Non-Personalized products are usually delivered in 2-5 Business days.
• Non-Personalized products are usually delivered in 7-10 Business days.
• International orders outside of the USA may be subject to Customs and Duty charges. Any such charges are the responsibly of the customer, America & Beyond does not pay these fees. It is likely that such charges will be due prior to delivery, please ensure you pay any charges owed to receive your order.
• Shipping rates may apply for certain remote regions throughout the world*

Returns

To start a return or exchange visit our return center here.

• If you are not satisfied with your purchase, return it to us for an exchange or refund, subject to the terms below. 
• All items must be unused, undamaged, with original tags attached. Please place back in original packaging to return. Ensure garments are folded and bags are packed flat or in original form. Returns must be sent back to A & B within 60 days of the receipt of your purchase. Returns outside of this window will not be accepted.
• Returns which conform to our policies will be eligible for a refund to the original method of payment, a store credit, or an exchange.
• Our apologies, there are no refunds on gift cards.
• Clearance, Final Sale items and Personalized letters are not eligible for exchanges or returns.

Lost or Stolen Packages

If you believe your package has been lost or stolen, please contact customer support (support@americaandbeyond.com).

We are happy to replace these packages, however we do require you file a claim with the carrier and/or local law enforcement. We’ll be here every step of the way to ensure you get your package returned or replaced.

Cancelations

We strive to fill every order as it’s received. As such, we can’t guarantee we will be able to cancel an order once it’s been placed.

Reach out to customer support (support@americaandbeyond.com) for help and we’ll do everything we can to ensure you have a great experience shopping with A&B.